Feedback

We always strive to provide the best possible care to all our patients. We value your opinions and constructive patient comments are taken into consideration both in the day-to-day running of the surgery and in developing our services for the future. We are grateful for all constructive feedback whether it is good or bad.

Please note that confidentiality cannot be guaranteed via the internet. Additionally, if you wish to make a formal complaint we would suggest that you read our Complaints Procedure (need link) and/or contact the Practice Manager on 01792 650716 to discuss matters in person.

You are free to post anonymous feedback but sometimes it’s helpful if we can contact you to clarify or discuss your comments. Please bear in mind that any comments you make will not compromise your care!

Please feel free to send us comments to our surgery email address General.Enquiries2@wales.nhs.uk. Again, please do not send confidential or patient identifiable information.