You can request a repeat prescription using any of the following ways:
In person – attend the surgery and arrange your repeat prescription at the reception desk with our prescribing clerk
By telephone – call the surgery prescription line on 01792 456904 between the hours of 8.30am-12.00pm and 1.00pm-4.30pm.
By post – we are happy to post prescriptions to you if you provide us with a stamped address envelope.
By fax – we are happy to receive your prescription request via fax on 01792 456902.
Via the internet – please speak to the prescribing clerk to register for this online prescribing service.
Please allow at least 24 hours notice when requesting your prescription to allow for it to be issued ready for collection. Please note that only medication that has been authorised for repeat prescribing can be issued by the above methods – this is printed on the right hand side of your prescription. If you require medication which is not on repeat, please arrange to see a doctor in our open access surgery or make a routine afternoon appointment.
If you have any special requirements regarding your prescriptions please do not hesitate to discuss this with our prescribing clerk.
Periodically we need to review your ongoing repeat prescriptions and re-authorise those prescriptions which are still necessary – often this happens without you being aware. However, you may sometimes be asked to see a doctor regarding an ongoing prescription. Whilst we accept this may occasionally represent an inconvenience, it is an essential part of maintaining high standards of prescribing and care. If you are aware of any medication that is on your repeat slip that you no longer take, please let us know and we will remove this for you.